Privacy Policy
1. Who We Are
MSR 360° Solutions is an independent UK digital engineering and bespoke software studio founded and operated by Muhammad Shoaib. We specialize in high-performance web development, Cloud POS retail software, and AI lead automation for UK businesses.
Contact Email: info@msr360solutions.com
WhatsApp / Phone: +44 7424 498345
2. What Data We Collect
We collect only the minimum personal information required to deliver discovery consultations, project blueprints, and production software builds:
- Direct Inquiry Data: Name, business name, WhatsApp / telephone number, and email address submitted via our booking and contact forms.
- Project Specifications: Town location, chosen service tier, and specific workflow requirements.
- Technical Telemetry: Anonymized server access logs provided by our Edge CDN and hosting provider (Hostinger) for performance optimization and DDoS mitigation.
3. How We Use Your Data
- To schedule and conduct 15-minute discovery calls and consultation sessions.
- To deliver customized project scopes, price agreements, and milestone invoices.
- To configure domain DNS, SSL certificates, and WhatsApp webhook routing as requested for your build.
- Zero Tracking Resale: We never sell, rent, or monetize your contact details with any third-party marketing broker.
4. Data Sovereignty & 100% Client Ownership
Upon project handover and milestone completion, you own 100% of your source code, client databases, and domain assets. We retain zero vendor lock-in or recurring access rights unless explicitly requested for ongoing technical maintenance.
5. Your Rights Under UK GDPR
Under UK Data Protection law, you have the right to:
- Request a copy of any personal data we hold about you.
- Request rectification of any inaccurate information.
- Request the permanent deletion ("Right to be Forgotten") of your contact records.
To exercise any of these rights, email info@msr360solutions.com.